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Multi-factor authentication (MFA) requires more than one proof of identity at sign-in—typically something you know (password) plus something you have (phone app, hardware key) or something you are (biometric).

Why passwords alone fail

Phishing, password reuse, and credential stuffing mean a correct password no longer proves a legitimate user. MFA blocks large classes of account takeover, especially business email compromise.

Not all MFA is equal

  • SMS works better than nothing but is phishable and SIM-swappable
  • Authenticator apps improve the baseline
  • Number matching and phishing-resistant methods (FIDO2/passkeys, hardware keys) are stronger

SMB rollout tips

  • Start with admins and remote access the same day
  • Cover all users before “phase 2 someday”
  • Plan break-glass accounts carefully
  • Train people on approval fatigue and MFA prompt attacks

Need a clear baseline for your environment?

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