Phishing is a social engineering attack that tricks people into revealing credentials, installing malware, or approving fraudulent actions—usually through email, SMS, or chat messages that look legitimate.
Why phishing works
Messages exploit urgency, authority, and routine business workflows: invoices, package notices, HR documents, Microsoft 365 sign-in prompts. Automated kits make campaigns cheap to run at scale.
Common business impacts
- Stolen mailbox access leading to BEC
- Ransomware delivery after a malicious attachment or link
- Payroll and vendor payment diversion
Defenses that work together
- MFA and phishing-resistant methods for admins
- Email threat protection and external sender tags
- Short, recurring awareness training with real examples
- Clear finance verification procedures for payment changes
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